We live in a culture of consumerism and technology. In this talk, Sterling explores how we arrived at this point, the surprising future in store for us and how we can create a future which fulfills on our wants and needs.
When Sterling was growing up in his family’s supermarket, business was all about customers and all about community. Walmart, Amazon and others broke that traditional mold, making it all about scale, expansion and technology.
Venture dollars have accelerated startups flooding the market. Sterling began with his family’s organization and has now spanned the global retail industry shaping how emerging technologies such as robots, drones, artificial intelligence and countless other technologies can and do transform businesses and their people fulfill on their wants and needs.
For those in retail or interested in retail, this talk is a hands-on roadmap of which technologies are part of the present and the future, which organizations are already engaged in using them. He explains how leaders can inspire an organizational culture which embraces the change necessary to keep pace and to eventually become the innovators.
Sterling’s leadership and vision has enabled retailers and their teams to step past the hype that traditional retail is dead. He has empowered organizations to use technology to unify experiences and redefine retail as a flourishing force to be reckoned with now and in the future.
Key Take Aways:
Look at the power shift in the supply chain. Hint, customers are now in charge.
Opening up new possibilities for a retail group can be based on case studies and real results.
Create new possibilities and potential for your retail and brand operations.